Fraud Prevention

Fraud happens each and every day and can happen to anyone, even in North Dakota and Minnesota. Here at FCCU, we want to help educate our members and make sure you are protected.

Scam of the Month: Imposters Posing as FTC & U.S. Marshals

We’ve received multiple reports from members who have been targeted by imposter scams. Scammers are calling and pretending to be from the Federal Trade Commission (FTC) or the U.S. Marshal Service, threatening arrest or legal trouble unless you transfer money or provide personal information.

Important Reminders:

  • Hang up immediately if someone calls claiming to be from these agencies.
  • Never share personal information or financial details over the phone with an unknown caller.
  • Do NOT call phone numbers that pop up on your screen warning you of suspicious activity or claiming you’re in trouble.
  • Federal agencies will never ask you to move or transfer your money, or threaten you over the phone.

Both the FTC and U.S. Marshals have issued public warnings about these scams:

Stay alert. Protect yourself. And please share this with friends and family — especially those who may be more vulnerable.

If you’re unsure about a call you received, contact us directly. We’re here to help! 

Fraud Resources

FCCU Card Management

We want to help put card management at your finger tips. Our FCCU Cards app and FCCU Online Credit Card site offers many helpful features to prevent fraud and keeping your credit and debit card in your control. Below is a series of videos explaining how to use the FCCU Cards App and how it can help prevent fraud. Click here for more information or to download the app.

*Note, this app doesn't replace our existing FCCU app, but is another option to give you greater control over your convenience cards.

FCCU Cards App Overview

Alert Preferences

Notification Settings

Lock & Unlock Your Card

Report a Lost or Stolen Card

Set Control Preferences

Setting Spend Limits

Lock & Unlock Your Card

Lost & Stolen Card

Visa Online Features